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Services - 595030-2020

10/12/2020    S241

Luxembourg-Luxembourg: Integrated Case Management System

2020/S 241-595030

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Regulation (EU, Euratom) No 2018/1046

Section I: Contracting authority

I.1)Name and addresses
Official name: Court of Justice of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
NUTS code: LU000 Luxembourg
Postal code: 2925
Country: Luxembourg
Contact person: Court of Justice of the European Union, Directorate-General for Information, Information Technology Directorate
E-mail: CJ-PROC-18-026@curia.europa.eu
Internet address(es):
Main address: http://www.curia.europa.eu
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Integrated Case Management System

Reference number: COJ-PROC-18/026
II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
Services
II.1.4)Short description:

Implementation of an integrated adaptive case management IT solution (hereinafter referred to as ‘integrated case management system’ or ‘SIGA’).

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 30 104 691.00 EUR
II.2)Description
II.2.2)Additional CPV code(s)
48000000 Software package and information systems
72212311 Document management software development services
72212780 System, storage and content management software development services
72322000 Data management services
72512000 Document management services
II.2.3)Place of performance
NUTS code: LU0 LUXEMBOURG
II.2.4)Description of the procurement:

The aim of this contract is to implement an integrated case management IT solution (referred as ‘integrated case management system’ or ‘SIGA’), based on an adaptive case management tool.

Activities include project management, detailed analysis, configuration (modelling), the development, provision and installation of the dedicated infrastructure, the provision and installation of the necessary software licenses, the implementation of operational management procedures, training and any other activities necessary for the operation of the new system.

II.2.5)Award criteria
Quality criterion - Name: Quality of the proposed solution / Weighting: 12,70
Quality criterion - Name: Proof Of Concept (POC) / Weighting: 13,89
Quality criterion - Name: MVP realization / Weighting: 5,95
Quality criterion - Name: Initial training in the ACM tool / Weighting: 1,59
Quality criterion - Name: Integration of the SIGA solution / Weighting: 7,94
Quality criterion - Name: IT infrastructure / Weighting: 3,97
Quality criterion - Name: Support and operational maintenance / Weighting: 3,97
Price - Weighting: 50
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 156-384133
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: COJ-PROC-18/026
Title:

Integrated Case Management System

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
25/11/2020
V.2.2)Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: yes
V.2.3)Name and address of the contractor
Official name: NET Service S.p.A.
Town: Bologna
NUTS code: ITH55 Bologna
Country: Italy
The contractor is an SME: no
V.2.3)Name and address of the contractor
Official name: Charles Oakes & Co SARL
Town: Luxembourg
NUTS code: LU000 Luxembourg
Country: Luxembourg
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 25 000 000.00 EUR
Total value of the contract/lot: 30 104 691.00 EUR
V.2.5)Information about subcontracting
The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Proportion: 47 %

Section VI: Complementary information

VI.3)Additional information:

The competitive procedure with negotiation will take place in two distinct stages.

In the first stage, all interested economic operators (the ‘candidates’) may submit a request to participate.

In the second stage, candidates who are not in an exclusionary situation and who meet the selection criteria will be invited to submit a tender.

VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: Rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 43031
Fax: +352 43032100
Internet address: http://curia.europa.eu
VI.4.2)Body responsible for mediation procedures
Official name: The European Ombudsman
Postal address: 1, avenue du président Robert Schuman
Town: Strasbourg
Postal code: 67001
Country: France
Telephone: +33 388172313
Fax: +33 388179062
Internet address: https://www.ombudsman.europa.eu/
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Any appeal must be lodged with the General Court of the European Union within 2 months of plaintiff being notified or, failing this, of the date on which it became known to them.

Lodging of a complaint with the European Ombudsman neither suspends this deadline nor creates a new deadline for appeals.

VI.4.4)Service from which information about the review procedure may be obtained
Official name: General Court of the European Union
Postal address: Rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
E-mail: generalcourt.registry@curia.europa.eu
Telephone: +352 43031
Fax: +352 43032100
Internet address: http://curia.europa.eu
VI.5)Date of dispatch of this notice:
03/12/2020