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Luxembourg-Luxembourg: Integrated Case Management System
Contract award notice
Results of the procurement procedure
Section I: Contracting authority
Section II: Object
Integrated Case Management System
Implementation of an integrated adaptive case management IT solution (hereinafter referred to as ‘integrated case management system’ or ‘SIGA’).
The aim of this contract is to implement an integrated case management IT solution (referred as ‘integrated case management system’ or ‘SIGA’), based on an adaptive case management tool.
Activities include project management, detailed analysis, configuration (modelling), the development, provision and installation of the dedicated infrastructure, the provision and installation of the necessary software licenses, the implementation of operational management procedures, training and any other activities necessary for the operation of the new system.
Section IV: Procedure
Section V: Award of contract
Section VI: Complementary information
The competitive procedure with negotiation will take place in two distinct stages.
In the first stage, all interested economic operators (the ‘candidates’) may submit a request to participate.
In the second stage, candidates who are not in an exclusionary situation and who meet the selection criteria will be invited to submit a tender.
Any appeal must be lodged with the General Court of the European Union within 2 months of plaintiff being notified or, failing this, of the date on which it became known to them.
Lodging of a complaint with the European Ombudsman neither suspends this deadline nor creates a new deadline for appeals.