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Periodic indicative notice – utilities
This notice is a periodic indicative notice only
Section I: Contracting entity
Section II: Object
Data Center Strategy, Transition and Transformation
The objective of this PIN is to provide notice regarding sourcing any, or all, of the following components. Suppliers should contact National Grid to indicate their expression of interest in bidding for each of the 4 components, National Grid will then confirm the applicable codes which suppliers must register against in Achilles' UVDB for the Pre Qualification event.
1) Data Center Co-location;
2) Managed Services;
4) Data Center Migration.
National Grid is looking to deliver next generation capabilities in data center, networks, and improve the operating model. This will enable the secure provision of reliable services to the business.
Operationally it’s key that National Grid achieve improved service delivery speed, scalability, and flexibility delivered though the optimization of data center footprint, automation of operations and the developing and implementing hybrid cloud architectures that meet National Grid’s current needs and can flex to meet our future needs.
The final scope has yet to be fully approved, however the lots are due to be split into the following components:
1) Data Center Co-Location;
Any future contract award could either be for all components, or any combination of the above.
Data Center Co-Location
Services to be provided from UK and US.
1) Data center co-location:
(a) global approach for data center’s complying to regional regulatory concern’s. (Servicing USA and UK business);
(b) facilities to host IT hardware including (but not limited to) servers, storage, secure archive and backup, networking equipment and all associated inputs including space, power connectivity, required cooling and heating facilities;
(c) associated network services to provide adequate data connectivity and appropriate bandwidth;
(d) maintenance of physical assets in the data centers;
(e) ability to include security services – physical and cyber;
(f) integration with national grid security operations;
(g) management and monitoring of all co-located services (i.e. power efficiency, environmental, physical and cyber security);
(h) maintain a secure physical environment and maintain secure systems in line with National Grid standards.
Hardware Managed Services
2) Hardware managed services
(a) data center managed services to provide operational support for scope of existing datacenter and cloud estate;
(b) for servers including but not limited to OS, hypervisor, all storage services, backup, patches, licensing, asset management, capacity management, incident management, configuration management, problem management; etc
(c) data center managed services to provide operational support for scope for future data center and cloud estate;
(d) services for cloud (PAAS/SAAS/IAAS) in private and public cloud;
(e) integration and interoperability in a multi-vendor National Grid ecosystem;
(f) integration with National Grid security operations;
(g) adherence to various regulations including:
— All US Data privacy;
— SOX, FERC (Marketer Separation);
— PCI, GDPR.
(h) infrastructure, performance management, monitoring and secure operations.
(a) optional co-location for mainframe services;
(b) optional RACF management and services;
(c) manage and maintain the current set of mainframes along with their existing applications;
(d) integration with National Grid security operations;
(e) infrastructure, performance management, monitoring and secure operations.
Contributing to National Grid’s strategy and roadmap including, but not limited to:
(a) data center migration activities — traditional, physical, and virtualized;
(b) application migration activities;
(c) data migration activities;
(d) remediation activities;
(e) security compliance;
(f) management, monitoring and reporting.
Section IV: Procedure
Section VI: Complementary information
Out of scope
(a) data center services for Critical National Infrastructure (CNI);
(b) support and maintenance of applications except where required to provide the underlying data center services;
(c) end user compute and desktop services.
About the organization:
National Grid is an international electricity and gas company primarily based in the UK and North-Eastern US. We play a vital role in delivering gas and electricity to millions of people in a safe, efficient and reliable manner. National Grid’s principal operations are the ownership and operation of regulated electricity and gas infrastructure networks in the UK and the US, serving around 19 000 000 consumers directly and many more indirectly. National Grid also has interests in related markets, including electricity interconnectors, metering services, Liquefied Natural Gas (LNG) facilities and property in the UK, LNG storage and transportation, unregulated gas transmission pipelines and home energy services in the US.