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Dänemark-Brøndby: IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung
Abschnitt I: Öffentlicher Auftraggeber
Adresse des Beschafferprofils: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/62993
Abschnitt II: Gegenstand
e-Instant Solution and Related Services
Delivery of an e-Instant solution and related services. The agreement includes delivery and implementation of the e-Instant solution as well as handling of related business processes and operations, maintenance and support.
The high level functional scope includes:
— standard e-instant games, including ticket games, probability games, number games and high/low games,
— custom e-instant games,
— supporting services, including configuration, scheduling, risk — and commercial management,
— e-instant platform, including random number generator and third party game integrator,
— functionality to the customers support and administrative employees,
— integrations to customers systems.
Delivery of an e-Instant Solution and related services. The agreement includes delivery and implementation of the e-Instant Solution as well as handling of related business processes and operations, maintenance and support.
— standard e-Instant games, including ticket games, probability games, number games and high/low games,
— custom e-Instant games,
— supporting services, including configuration, scheduling, risk- and commercial management,
— e-Instant platform, including random number generator and third party game integrator,
The development and test process will take place in close cooperation between Danske Lotteri Spil A/S and the Supplier. Additionally to the e-Instant Solution the Supplier must provide training and Hypercare after go-live.
Following the delivery the Supplier must provide service delivery, which consists of operations, maintenance and support of the e-Instant solution. In addition, the Supplier must provide new e-Instant Games and business process services covering the handling and monitoring etc. of the e-Instant Games.
Hereto, the Supplier shall provide ongoing Ad-hoc Consultancy Services.
The e-Instant Solution is required to support multiple sale channels including pc/mac, mobile/tablet and app for customers in Denmark, Greenland and the Faroe Islands.
The contract contains options for renewal: 2 times 12 months
If more than four (4) applicants meet the given selection criteria, then Danske Lotteri Spil A/S will conduct a reduction, where the number of applicants are reduced to four (4).
The reduction will be conducted based on the reference cases submitted by the applicants, where the applicants with the most relevant reference cases will be pre-qualified.
The most relevant reference cases are identified through an evaluation, where the specific reference case will be rated particularly relevant, if it demonstrates one or more of the following experiences:
— experience with solutions and services similar to the ones in the present tender,
— experience with conversion of physical ticket games (scratch games) to online versions,
— experience with cooperation with third party suppliers of e-Instant games,
— experience with delivery of e-Instant games to other monopoly game operators.
The evaluation will both observe the extent to which the reference cases show the above mentioned conditions in depth and in width.
— Depth – To which extent each reference case demonstrates the above-mentioned experiences.
— Width – To which extent the experiences are demonstrated across the reference cases.
The contract contains one (1) option besides the options for renewal as given in section II.2.7:
Delivery of converted Ticket Games — The Supplier shall convert and deliver a fixed number of Ticket Games (scratch games)
Abschnitt III: Rechtliche, wirtschaftliche, finanzielle und technische Angaben
Applicants must state their equity for the last financial year.
The equity must be stated in the ESPD part IV, section B Economic and financial standing, under the heading Financial ratio.
Applicants must have a positive equity for the last financial year.
Applicants must submit 3-5 reference cases documenting performance of services and deliveries similar to the present tender.
Applicants must submit a minimum of three (3) and a maximum of five (5) reference cases displaying performance of relevant services and deliveries similar to the present tender.
If more than five (5) reference cases are submitted, then only the five (5) first reference cases will be taken into account; starting with reference cases stated in the ESPD.
Abschnitt IV: Verfahren
Abschnitt VI: Weitere Angaben
Precise information on deadline(s) for lodging appeals: Pursuant to Section 3 of the Danish Consolidation Act No. 593 of 2.6.2016 on the Complaints Board for Public Procurement (available at www.retsinformation.dk), the following time limits for filing a complaint apply:
Complaints regarding a candidate not being pre-qualified must be filed with The Complaints Board for Public Procurement within 20 calendar days starting the day after the Contracting Authority has sent notification to the candidates involved, cf. § 7(1) of the Act on the Complaints Board for Public Procurement, provided that the notification includes a short account of the relevant reasons for the decision.
Other complaints must in accordance with § 7(2) of the Act on the Complaints Board for Public Procurement be filed with The Complaints Board for Public Procurement within:
1) 45 calendar days after the Contracting Authority has published a contract award notice in the Official Journal of the European Union (with effect from the day following the publication date);
2) 30 calendar days starting the day after the Contracting Authority has informed the tenderers in question, that the Contracting Authority has entered into a contract based on a Framework Agreement through reopening of competition or a dynamic purchasing system, provided that the notification includes a short account of the relevant reasons for the decision;
3) 6 months starting the day after the Contracting Authority has sent notification to the candidates/tenderers involved that the Contracting Authority has entered into the Framework Agreement, provided that the notification included a short account of the relevant reasons for the decision;
4) 20 calendar days starting the day after the Contracting Authority has published a notice concerning its decision to uphold the contract, cf. the principle in § 185(2) of the Public Procurement Act (Act No. 1564 of 15.12.2015 — available at www.retsinformation.dk).
The complainant must inform the Contracting Authority of the complaint in writing at the latest simultaneously with the lodge of the complaint to The Complaints Board for Public Procurement stating whether the complaint has been lodged in the stand-still period, cf. § 6(4) of the Act on The Complaints Board for Public Procurement. If the complaint has not been lodged in the stand-still period, the complainant must also state whether it is requested that the appeal is granted delaying effect, cf. § 12(1) of the said act.
The e-mail of The Complaints Board for Public Procurement is stated in section VI.4.1.
The Complaints Board for Public Procurement’s own guidance note concerning complaints is available at the internet address stated in section VI.4.1.