Lieferungen - 571051-2019

03/12/2019    S233

United Kingdom-London: Software package and information systems

2019/S 233-571051

Contract notice


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Financial Ombudsman Service
Postal address: Exchange Tower, Harbour Exchange Square,
Town: London
Postal code: E14 9SR
Country: United Kingdom
Telephone: +44 2032229656

Internet address(es):

Main address:

I.2)Information about joint procurement
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
Body governed by public law
I.5)Main activity
Economic and financial affairs

Section II: Object

II.1)Scope of the procurement

Procurement and Implementation of a Data Quality Tool

Reference number: ten_416
II.1.2)Main CPV code
48000000 Software package and information systems
II.1.3)Type of contract
II.1.4)Short description:

The Financial Ombudsman Service is looking for a supplier who can provide and successfully implement a data quality tool.

II.1.5)Estimated total value
Value excluding VAT: 750 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
48422000 Software package suites
48613000 Electronic data management (EDM)
II.2.3)Place of performance
II.2.4)Description of the procurement:

The Financial Ombudsman Service is looking to award a 3-year contract with the option to extend for a further 2 years in annual increments. For the procurement, implementation and maintenance of a data quality solution (tool). The solution must have the following functionality (but not limited to):

(a) profile data which is the examination and analysis of data;

(b) discover, quantify and prioritise data quality issues;

(c) identify duplicate records;

(d) cleanse, enhance and validate data;

(e) monitor data quality across all the Ombudsman’s systems;

(f) report on the quality of data through dashboards, operational alerts and data quality reports;

(g) manage a data glossary, data lineage and data models (solution dependent);

(h) undertake data governance functions such as ensuring the availability, usability, integrity and security of the data to be effective.

On-going maintenance throughout the term of the contract will include annual licensing and all relevant system and technical support.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 750 000.00 GBP
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

A 3-year contract with the option to extend for a further 2 years in annual increments.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:

As stated within the draft terms and conditions as issued with the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 10/01/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 12 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 10/01/2020
Local time: 16:00

Exchange Tower, Harbour Exchange Square, South Quay, London, E14 9GE.

Information about authorised persons and opening procedure:

Procurement staff.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Financial Ombudsman Service
Town: London
Postal code: E14 9GE
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice: