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Netherlands-The Hague: Software development and support
Section I: Contracting authority
Section II: Object
Software development and support.
The objective of the call for tender is to ensure that Eurojust is provided with software applications' analysis, specification, development, maintenance and support services meeting the quality expectations and service level targets as detailed in Annex 1 — technical specifications. The scope of the contract is the provision of software development and support services during the full life cycle of software applications. The services include support in the areas of:
— business requirements analysis,
— system requirements analysis,
— software specification,
— software development,
— software release,
— software maintenance and support.
The Hague and contractor's premises.
ICT framework service contract with 1 contractor for the provision of software applications' analysis, specification, development, maintenance and support services.
The contract will have an initial duration of 12 months and shall be renewed automatically up to a maximum of 2 times: first time for a period of 48 months and second time for a period of 12 months.
Section III: Legal, economic, financial and technical information
As stated in the procurement documents.
Section IV: Procedure
The opening session will take place at Eurojust's premises on the date and time indicated in the procurement documents.
1 representative per tenderer is allowed to attend the opening session. Should a tenderer wish to be present, it shall inform Eurojust of the name of its representative by e-mail (email@example.com) not later than the date and time indicated in the procurement documents. Tenderers who do not register within the given deadline will not be allowed to attend the opening session.
Section VI: Complementary information
All the procurement documents are available for download on the e-tendering website https://etendering.ted.europa.eu
Although these documents constitute the complete procurement documents for this procedure, tenderers are invited to regularly check the e-tendering website (https://etendering.ted.europa.eu), where any additional information or clarifications concerning this procedure will be made available.
Tenders must be submitted electronically using the e-submission application. Please refer to point 7 of ‘Instructions and conditions’ where instructions on how to submit a tender can be found.
Tenderers must read carefully the user manual on e-submission that can be found at: https://webgate.ec.europa.eu/supplier_portal_toolbox/esubmissionFileProject/files/BT3/spotsHelpPage_en.html