Diensten - 385222-2019

14/08/2019    S156    - - Diensten - Vooraankondiging zonder oproep tot mededinging - Niet van toepassing 

Verenigd Koninkrijk-Londen: Uitvoeren van marktonderzoek

2019/S 156-385222

Vooraankondiging

Deze aankondiging dient enkel als vooraankondiging

Diensten

Legal Basis:

Richtlijn 2014/24/EU

Afdeling I: Aanbestedende dienst

I.1)Naam en adressen
Care Quality Commission
151 Buckingham Palace Road
London
SW1W 9SZ
Verenigd Koninkrijk
Contactpersoon: Commercial and Contracts team
Telefoon: +44 3000616161
E-mail: commercialcontracts@cqc.org.uk
NUTS-code: UK

Internetadres(sen):

Hoofdadres: http://www.cqc.org.uk

I.1)Naam en adressen
Care Quality Commission
151 Buckingham Palace Road, Victoria
London
SW1W 9SZ
Verenigd Koninkrijk
E-mail: commercialcontracts@cqc.org.uk
NUTS-code: UK

Internetadres(sen):

Hoofdadres: https://www.cqc.org.uk

I.2)Inlichtingen betreffende gezamenlijke aanbesteding
De opdracht omvat een gezamenlijke aanbesteding
De opdracht wordt gegund door een aankoopcentrale
I.3)Communicatie
Nadere inlichtingen zijn te verkrijgen op het hierboven vermelde adres
Elektronische communicatie vereist het gebruik van tools en bestandsformaten die niet algemeen beschikbaar zijn. Deze tools en bestandsformaten zijn rechtstreeks, volledig, onbeperkt en gratis beschikbaar op: https://cqc-commercial.bravosolutions.co.uk
I.4)Soort aanbestedende dienst
Publiekrechtelijke instelling
I.5)Hoofdactiviteit
Gezondheid

Afdeling II: Voorwerp

II.1)Omvang van de aanbesteding
II.1.1)Benaming:

Tell Us about Your Care Partnership

Referentienummer: CQC AM 179
II.1.2)CPV-code hoofdcategorie
79310000
II.1.3)Type opdracht
Diensten
II.1.4)Korte beschrijving:

This is a prior Information notice PIN for market operators to participate in a request for further information RFI the care quality commission, CQC is conducting to gauge market interest and conditions for the provision of services to gather intelligence from people who use services, their family members and carers relating to the quality of health and social care services in England. As the independent regulator of health and adult social care services in England, CQC is responsible for monitoring and inspecting these services to ensure they are providing care that is safe, effective, caring, responsive to people’s needs and well-led. Listening to and acting on people’s experiences of care is vital to CQC’s work, as it helps us to decide when, where and what to inspect, supports better registration, inspection, judgements and ratings, and results in better information for the public.

II.1.5)Geraamde totale waarde
Waarde zonder btw: 250 000.00 GBP
II.1.6)Inlichtingen over percelen
Verdeling in percelen: ja
Maximumaantal percelen dat aan één inschrijver mag worden gegund: 2
De aanbestedende dienst behoudt zich het recht voor opdrachten te gunnen waarbij de volgende percelen of groepen van percelen worden gecombineerd:

Lot 1: Direct Supply of Share Your Experience Webforms;

Lot 2: Indirect supply of Share Your Experience Webforms Via Promotion of CQC to the Public.

II.2)Beschrijving
II.2.1)Benaming:

150000

Perceel nr.: 1
II.2.2)Aanvullende CPV-code(s)
79310000
II.2.3)Plaats van uitvoering
NUTS-code: UK
II.2.4)Beschrijving van de aanbesteding:

The direct supply of CQC share your experience webforms on a continuous basis will provide qualitative information from members of the public about individual experiences of care at named health and social care services subject to regulation by CQC. The supplier must already hear from members of the public reporting experiences of care at named health and social care services across England as part of existing business functions. The supply should be existing rather than something that has to be stimulated.

Ongoing supply of share your experience webforms completed by the supplier on behalf of a member of the public.

Individual relevant experiences to be identified, summarised and converted into a supply of webforms by trained helpline staff of organisations already delivering a national helpline service to people who use health and care services and their loved ones and carers.

Ongoing promotion of the share your experience webform, of CQC, our role and purpose, and our narrative about why CQC needs information about people’s experiences of care to prevent poor care happening to others, to those seeking helpline services.

Project management of the partnership within the contractor’s organisation, helpline delivery, helpline supervision, communications and promotion, quality assurance and evaluation.

II.2.14)Nadere inlichtingen
II.2)Beschrijving
II.2.1)Benaming:

150000

Perceel nr.: 2
II.2.2)Aanvullende CPV-code(s)
79310000
II.2.3)Plaats van uitvoering
NUTS-code: UK
II.2.4)Beschrijving van de aanbesteding:

Indirect supply of share your experience webforms via promotion of CQC to the public, the standards of care people have a right to expect, CQC’s role in regulating, monitoring and inspecting services, and encouragement for people to use our inspection reports to inform choice, and to share experiences to improve care for others in the future.

Promotion of CQC, our role and purpose, the standards of care people have a right to expect, what ‘Good’ looks like, our inspection reports and encouragement for people to share experiences of care through contractor’s owned channels, earned channels including media. Plans to be agreed with CQC and include clear rationale for suggested approach, and evaluation.

Evaluation reports for activity focusing on outputs and outcomes including reach through standardised metrics including but not limited to social media impressions, open rates and click rates, attendees at events.

II.2.14)Nadere inlichtingen
II.3)Vermoedelijke datum van de bekendmaking van de aankondiging van een opdracht:
23/09/2019

Afdeling IV: Procedure

IV.1)Beschrijving
IV.1.8)Inlichtingen over de Overeenkomst inzake overheidsopdrachten (GPA)
De opdracht valt onder de GPA: ja

Afdeling VI: Aanvullende inlichtingen

VI.3)Nadere inlichtingen:

This is not a call for competition. The RFI is 1 of the CQC's preliminary market engagement activities. Its purpose is to provide the market a broad indication of the potential future opportunity which CQC may offer and to receive feedback from the market to understand what can be provided to meet the business requirements and as such inform the CQC requirements and procurement strategy.

Interested parties are invited to express and interest in participating in the RFI by registering on the CQC eSourcing portal (this is only required once) https://cqc-commercial.bravosolution.co.uk

CQC anticipates the RFI documents will be released on the eSourcing Portal on 12.8.2019. As part of this process, webinar sessions are anticipated to be held on 22nd August (14.00-15.00) and 29th August (15.30-16.30) to enable CQC to provide further information about the service requirement (please note that the times/dates of the webinars are subject to change).

Please submit your RFI responses by deadline: 12.00 (UK local time) on 2.9.2019.

Bravo eSourcing Portal: https://cqc-commercial.bravosolution.co.uk project_360

This PIN does not constitute a commitment by CQC to undertake a procurement exercise and may not reflect any information which may ultimately be presented in any potential future tendering exercise.

VI.5)Datum van verzending van deze aankondiging:
09/08/2019