Diensten - 386409-2019

Submission deadline has been amended by:  416547-2019
14/08/2019    S156

Norway-Hokksund: Health services

2019/S 156-386409

Social and other specific services – public contracts

Contract notice


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Øvre Eiker kommune
National registration number: 954597482
Postal address: Stasjonsgata 24
Town: Hokksund
Postal code: 3301
Country: Norway
Contact person: Kristina H. Bauhr
E-mail: kristina.bauhr@ovre-eiker.kommune.no
Internet address(es):
Main address: https://permalink.mercell.com/105766359.aspx
Address of the buyer profile: http://www.ovre-eiker.kommune.no/
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://permalink.mercell.com/105766359.aspx
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://permalink.mercell.com/105766359.aspx
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement

Response Centre Services as well as the Hire of Welfare Technology

Reference number: 2019/6163
II.1.2)Main CPV code
85100000 Health services
II.1.3)Type of contract
II.1.4)Short description:

The contracting authority wants to sign a framework agreement for the use of technical/digital response centre systems adapted to PCs, PC tablets and smart phones (mobile guard room). The contracting authority also wants to purchase response centre services and hire welfare technological solutions from tenderers, or to connect their own equipment to the tenderer's response centre system.

Click here https://permalink.mercell.com/105766359.aspx

II.1.5)Estimated total value
Value excluding VAT: 30 000 000.00 NOK
II.1.6)Information about lots
This contract is divided into lots: no
II.2.3)Place of performance
NUTS code: NO032 Buskerud
Main site or place of performance:

Øvre Eiker Municipality.

II.2.4)Description of the procurement:

For concept clarification, see the concept list on page 12 in IS — 2402 ‘Architecture for welfare technology — recommendation for testing and phases for realisation'.

Response centre system:

The response centre system must receive alarms from welfare technological systems. The majority of the alarms from service recipients will be dealt with by the tenderer.

The tenderer must offer health care screening of the notifications before sending them to the municipality for action. Alarms must be received by employees who the contracting authority defines (mobile guard room) from the selected service areas.

Welfare technological systems:

The contracting authority initially wants equipment that the contracting authority currently owns, to be administered by the response centre solution (see list above purchased and hired equipment) if possible.

In addition, the contracting authority also wants to hire welfare technological solutions that will function and communicate with the tenderer's response centre system.

The contracting authority wants to (himself install and take care of the individual settings at the service recipient for the different welfare technological systems.

Initially, the contracting authority thinks it will be appropriate to hire the following systems:

— door sensors,

— electronic medication support that is suitable for substance abuse patients/psychiatric patients,

— electronic medication support self-dosing,

— electronic medication support, multi-dose,

— GPS,

— cameras,

— bed sensors,

— safety alarms,

— medical distance meters.


— fire alarm,

— electronic door locks,

— bed mats with absence sensors that can be connected to Best 6500 with large Jackplugg (HiEnd).

Implementation and training.

Assignments include assisting the contracting authority with the implementation of the response centre system so that the response centre system, response centre service and the welfare technological systems are functioning at the start of production. The implementation includes technical assistance, training and organisational assistance.

II.2.6)Estimated value
Value excluding VAT: 30 000 000.00 NOK
II.2.7)Duration of the contract or the framework agreement
Start: 13/01/2020
End: 13/01/2022
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1.1)Form of procedure
Open procedure
IV.1.3)Information about framework agreement
The procurement involves the establishment of a framework agreement
IV.1.10)Identification of the national rules applicable to the procedure:
IV.1.11)Main features of the award procedure:
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest
Date: 18/09/2019
Local time: 12:00
IV.2.4)Languages in which tenders or requests to participate may be submitted:

Section VI: Complementary information

VI.2)Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Øvre Eiker kommune
Postal address: Postboks 76
Town: Hokksund
Postal code: 3301
Country: Norway
VI.5)Date of dispatch of this notice: