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Luxembourg-Luxembourg: EIB - Advanced Case Management System (e-CMS) for the EIB Group
Section I: Contracting authority
Section II: Object
Advanced Case Management System (e-CMS) for the EIB Group
The objective of this call for tenders is to award a framework agreement to a single service provider for the provision of an Advanced Case Management System (e-CMS) for the EIB Group: software, implementation (including associated licenses), maintenance, support, training and related services.
EIB Group premises in Luxembourg and service provider’s premises, as necessary.
This procurement is aimed at providing the EIB Group with the full scope of software, implementation (including associated licenses) maintenance, support, training and related services of an advance case management system. Any software solution or future development of a product based on a cloud environment are out of scope for this agreement and will not be considered. A SaaS (Software as a Service) solution will not be considered either. For more details please refer to the procurement documents.
Section III: Legal, economic, financial and technical information
Section IV: Procedure
Upon request, the written record of the opening of the tenders will be provided to economic operators who submitted a tender.
Section VI: Complementary information
Within 2 months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge.