544839-2019 - Competition

Health Systems Support Framework

The NHS is moving towards a more integrated model of care delivery through Integrated Care Systems (ICS). The Health Systems Support Framework (HSSF) was established to provide a mechanism for ICS and other health and social care organisations to access the support and services they need to transform how they deliver care. It focuses on specialist solutions that enable the digitisation of services and the use of data to drive proactive population heath management approaches across Primary Care Networks (PCNs) and integrated provider teams. NHS England are looking to re-procure some of the services within the Health Systems Support Framework to allow for updates to its scope and to give new suppliers an opportunity to bid. Further details, including a description of the services, is provided in the ITT documents available at the address above and Section V1: complementary information of this notice.

A bidder may not hold a place on the main service Lot and on Lot 0 at the same time.

Bidders, in addition, will be appointed to the Framework Lot in respect of all deliverables falling within the lot to which they are appointed. As such, bidders may be awarded a framework agreement covering:

Lot 0 and the Framework Lot; or

Main Service Lot and the Framework Lot.

Lot 0: Innovation Greenhouse

Lot 0 provides a mechanism for suppliers of innovative solutions within the scope of the framework agreement to bid to provide their innovation through the HSSF. Innovations must address a health and/or social care challenge within one of the framework agreement service lines as follows and as further described in the ITT:

Local health and care records, including:

— strategy support,

— implementation support,

— infrastructure.

Informatics, analytics and digital tools for population health, business and clinical intelligence, including:

— population health intelligence,

— business and clinical intelligence,

— research tools.

Tools and applications that support direct patient care, including:

— decision support tools,

— Integrated care co-ordination and management.

Surveys:

— surveys.

Transformation and change, including:

— development of service change and reconfiguration proposals,

— transformation project and programme management,

— organisational redesign, governance and payment and contract reform,

— workforce and leadership development support,

— specialist support for ICS development at system, place and neighbourhood level.

Patient empowerment and activation, including:

— support for implementing shared decision making and self-care programmes,

— support implementing personal health budgets and Integrated Personal Commissioning,

— digital and remote technology,

— personal health records.

System optimisation, including:

— Patient pathway optimisation and care model design,

— Patient flow solutions (including Control Centres),

— Digitisation of NHS Continuing Healthcare,

— Workforce deployment and e-rostering.

Description of renewals:

Main Framework

The main framework covers a number of service categories and service lines set out below. Each heading below represents a Service category and within that heading relevant service lines. A full description of all service lines is provided within the ITT documents:

Local Health and care records, including:

— strategy support,

— implementation support,

— infrastructure.

Informatics, analytics and digital tools for population health, business and clinical intelligence, including:

— population health intelligence,

— business and clinical intelligence,

— research tools.

Tools and applications that support direct patient care, including:

— decision support tools,

— integrated care co-ordination and management.

Surveys:

— surveys.

Transformation and change, including:

— development of service change and reconfiguration proposals,

— transformation project and programme management,

— organisational redesign, governance and payment and contract reform,

— workforce and leadership development support,

— specialist support for ICS development at system, place and neighbourhood level.

Patient empowerment and activation, including:

— support for implementing shared decision making and self-care programmes,

— support implementing personal health budgets and Integrated Personal Commissioning,

— digital and remote technology,

— personal Health Records.

System optimisation, including:

— patient pathway optimisation and care model design,

— patient flow solutions (including control centres),

— digitisation of NHS continuing healthcare,

— workforce deployment and e-rostering.

Description of renewals:

Framework Lot

The framework agreement covers a number of service categories and service lines set out below. Each heading below represents a service category and within that heading relevant service lines. A full description of all service lines is provided within the ITT documents.

Any supplier awarded a place on either Lot 0 or the main Framework Lot for any of the service lines listed below will also be placed on the Framework Lot with regards to those service lines to which they have been accredited. The Framework Lot is not open to separate bids. Places on the Framework Lot will be achieved by successfully bidding for a place on Lot 0 or the Main Framework Lot.

Local health and care records, including:

— strategy support,

— implementation support,

— infrastructure.

Informatics, analytics and digital tools for Population Health, Business and Clinical Intelligence, including:

— population health intelligence,

— business and clinical intelligence,

— research tools.

Tools and applications that support direct patient care, including:

— decision support tools,

— integrated care co-ordination and management.

Surveys:

— surveys.

Transformation and change, including:

— development of service change and reconfiguration proposals,

— transformation project and programme management,

— organisational redesign, governance and payment and contract reform,

— workforce and leadership development support,

— specialist support for ICS development at system, place and neighbourhood level.

Patient empowerment and activation, including:

— support for implementing shared decision making and self-care programmes,

— support implementing personal health budgets and Integrated Personal Commissioning,

— digital and remote technology,

— personal Health records.

System optimisation, including:

— patient pathway optimisation and care model design,

— patient flow solutions (including Control Centres),

— digitisation of NHS Continuing Healthcare,

— workforce deployment and e-rostering.

Description of renewals:

List and brief description of conditions:

List and brief description of selection criteria:

Minimum level(s) of standards possibly required:

1) NHS England as a contracting authority established the Health Systems Support Framework during 2018. The HSSF acts as an umbrella arrangement for all framework agreements established for services within the scope of the HSSF and indicated as being part of the HSSF arrangements;

2) The current framework agreement is for the service lines set out within this contract notice, as further described in the ITT documents and will form part of the HSSF;

3) NHS England intends to establish this framework agreement for use by or on behalf of itself and other UK public sector bodies in England, Scotland, Wales and Northern Ireland (including any future successor organisation(s) to the functions exercised by any such organisation(s)). It is also anticipated that non-contracting authorities will be permitted to access the framework agreement;

4) The framework agreement may be accessed by the public sector bodies listed within the ITT documents, to the extent that they are engaged in the management and/or support of the health, care and/or wellbeing of populations within the UK or for which they are responsible;

5) Reference to health and/or social care services within this notice and the ITT documentation includes but is not limited to: primary care services, secondary care services, mental health services, community care services, tertiary care services, social care services and public health services;

6) Any interested suppliers will be required to register via our online portal at: https://nhsengland.bravosolution.co.uk/web/login.html (Project reference: tender — 4185 — HSSF — 2019) where the ITT documents will be accessible. A single ITT has been set up (ITT reference: ITT — 758 — HSSF — 2019) covering all service requirements. Bidders must register for this ITT where they are interested in bidding to provide any of the services within the scope of this framework. This portal will be the channel used for issue of further information relating to this ITT;

7) It is expected that the HSSF and services within the scope of the HSSF will be refreshed regularly. Each refresh will be the subject of a new contract notice published in OJEU allowing new organisations to bid for a place on the framework from the refresh date. For existing accredited entities, the refresh process has been streamlined, allowing previous accredited capabilities to be carried forward.

8) This framework agreement will be awarded for 4 years. However from the point that a service line within the HSSF is refreshed, it is anticipated that the framework agreement covering that refreshed service line will be accessed by any participating authorities wishing to use the HSSF for those services. Further competitions that have commenced prior to a refresh date may be concluded;

9) It is anticipated that where the call-off requirements of a participating framework customer fall under more than one service line, suppliers of those services will be able to submit a bid with another accredited supplier or suppliers on the framework agreement where in combination the suppliers are appointed to all the relevant service lines. This will strengthen and streamline the response to customers of the framework. When submitting any such bid the supplier and such supplier(s) shall do so either:

(a) as co-bidders and such suppliers will be jointly and severally liable for each and every obligation and liability under the relevant Call-Off Contract; or

(b) with one of the suppliers as a prime contractor (contracting with the relevant procuring customer) and subcontracting obligations to the other suppliers as their sub-contractors.

10) For the avoidance of doubt any suppliers submitting a joint bid must have been appointed to the framework agreement for the relevant service lines which they are to provide in the relevant bid submitted. No supplier shall be allowed to deliver services and capabilities that they have not been accredited to do so.

Precise information on deadline(s) for review procedures: